General Provisions
We respect the privacy of every visitor to our website. This Privacy Policy explains what information we collect, how we use, store, and protect it. By using the website deliver-medical.com, you agree to the terms of this Policy.
This Privacy Policy has been developed in accordance with the applicable legislation of Ukraine, including the Law of Ukraine “On Personal Data Protection” dated 1 June 2010 No. 2297-VI.
What Data We Collect
When you use our website or contact Deliver Medical, we may collect the following categories of personal data:
- contact details: first name, last name, telephone number, and email address;
- technical data: IP address, browser type, operating system, referral pages, and the date and time of your visit;
- contact form data: information that you voluntarily provide through forms on the website;
- request information: details regarding the equipment, services, consultations, or commercial offers you are interested in.
We do not collect special categories of sensitive personal data, including information about health, religious beliefs, or biometric data, without your explicit consent.
Purpose of Personal Data Collection and Processing
Your personal data is collected and processed for the following purposes:
- processing enquiries, applications, and requests regarding medical equipment and company services;
- contacting you to provide a consultation, answer your questions, or clarify order details;
- preparing and sending commercial offers;
- organising the sale, delivery, installation, maintenance, and repair of medical equipment;
- improving the quality of the website and the company’s services;
- complying with the requirements of applicable Ukrainian legislation;
- sending informational messages and special offers only with your consent.
Legal Basis for Data Processing
We process your personal data on the following legal grounds:
- your consent: by completing and submitting forms on the website, you consent to the processing of the personal data you provide;
- performance of a contract: processing required to prepare an offer, place an order, supply equipment, or provide services;
- legitimate interest: improving the quality of our services and website and ensuring website security;
- legal obligation: compliance with the requirements of applicable Ukrainian legislation.
Cookies and Technical Data Collection Tools
Our website uses cookies — small text files stored in your browser. They help us to:
- ensure the proper functioning of the website;
- analyse website traffic and user behaviour using web analytics services, including Google Analytics;
- remember your settings and preferences;
- improve the website’s functionality and usability.
You may refuse the use of cookies by changing your browser settings. However, after cookies are disabled, some website functions may not operate correctly or may become unavailable.
Disclosure of Personal Data to Third Parties
We do not sell, exchange, or disclose your personal data to third parties without your consent, except in the following cases:
- disclosure to partners and contractors who help us operate the website, process enquiries, deliver equipment, or provide services, solely to the extent necessary for them to perform their functions;
- disclosure to hosting providers, web analytics services, and other technical service providers;
- where required by applicable legislation, a court decision, or a request from an authorised public authority;
- to protect our legitimate rights and interests.
Third parties that gain access to personal data are required to maintain its confidentiality and use it solely for the specified purposes.
Storage and Protection of Personal Data
We store your personal data for as long as necessary to achieve the purposes specified in this Policy or for the period required by applicable legislation. Once this period expires, the data is deleted or anonymised.
To protect your personal data, we apply the following measures:
- secure SSL/HTTPS connections for data transmission;
- restricted access to personal data for authorised employees and contractors only;
- technical and organisational measures to prevent unauthorised access, loss, alteration, or destruction of data;
- regular updates of the website software and security tools.
Your Rights as a Personal Data Subject
Under Ukrainian legislation, you have the following rights in relation to your personal data:
- right of access: you may request information about the personal data we store and process;
- right to rectification: you may request the correction of inaccurate or outdated data;
- right to erasure: you may request the deletion of your personal data in cases provided for by law;
- right to restriction of processing: you may request that the processing of your data be restricted in certain circumstances;
- right to withdraw consent: you may withdraw your previously given consent to personal data processing at any time;
- right to lodge a complaint: you have the right to contact the Ukrainian Parliament Commissioner for Human Rights regarding personal data protection matters.
To exercise any of the above rights, please contact us using the contact details provided below.
Links to Third-Party Websites
Our website may contain links to third-party web resources. We are not responsible for the privacy policies, security, or content of third-party websites. We recommend reviewing the privacy policy of every resource you visit.
Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy. If significant changes are made, the updated version will be published on this page with the date of the latest update.
We recommend reviewing this page periodically to stay informed about the current terms.
Last updated: 25 June 2026.
Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your rights as a personal data subject, please contact us:
- website: deliver-medical.com;
- telephone: +38 (093) 771-42-56;
- email: salesdelivermedical@gmail.com;
- address: 3 Parnykova Street, Kriukivshchyna village, Kyiv Region, Ukraine.